The training makes clear that our safety is Amazon’s first priority – so we are encouraged to buy our own first aid kits and safety shoes. The training we receive is not led by a human but by a laptop on a table, playing a recording of another class, with slides and video clips projected on a screen. At one point a video clip of Jeff Bezos, one of the wealthiest men in human history, is played, giving a heartwarming story of his early struggles. Over two days we are given Amazon training, featuring Amazon protocols and Amazon branding.
On a cold November morning, a group of a dozen or so gather outside a hotel on the outskirts of Inverness.
NGC Logistics, which hires us, has a contract with Amazon, creating two tiers between us and our ultimate, real employer. It was work, but not an actual job: my van may have had a notice in the front saying “Amazon courier (back in five minutes)”, but in fact my colleagues and I were self-employed, independent contractors. I ended up delivering orders across the Scottish Highlands for about seven weeks. This winter, with my own small business shuttered due to the pandemic, I was lucky enough to find work as an Amazon Driving Associate.
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